FAQs

1. How long does shipping take?

Shipping times can vary depending on your location and the product you ordered. Generally, it takes between 7-20 business days for your order to arrive. Please note that due to the current global situation, there may be some delays in shipping. Rest assured, we are working hard to get your order to you as soon as possible.

2. Can I track my order?

Yes, you can track your order. Once your order has been shipped, you will receive a tracking number via email. You can use this tracking number to track the progress of your shipment on our website or the shipping carrier's website.

3. What is your return policy?

We have a 30-day return policy. If you are not satisfied with your purchase, you can return the item within 30 days of receiving it for a refund or exchange.To initiate a return, please contact our customer support team at darveshllc44@gmail.com

4. How do I cancel my order?

If you wish to cancel your order, please contact our customer support team as soon as possible. If your order has not been shipped yet, we will cancel it and issue a full refund. However, if your order has already been shipped, you will need to follow our return policy for a refund.

5. Do you offer international shipping?

Yes, we offer international shipping to most countries. However, please note that there may be some restrictions and additional customs fees or duties imposed by your country. It is the responsibility of the customer to be aware of and pay for any additional fees or duties.

6. What payment methods do you accept?

We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. We also accept payment through PayPal for added convenience.

7. Are the products in your store high quality?

Yes, we take pride in offering high-quality products to our customers. We carefully select our suppliers and products to ensure that they meet our quality standards. If you have any issues with the quality of your purchase, please contact our customer support team and we will be happy to assist you.

8. Can I change my shipping address after placing an order?

If you need to change your shipping address after placing an order, please contact our customer support team as soon as possible. We will do our best to accommodate your request, but please note that once an order has been shipped, we are unable to change the shipping address.

9. Do you offer wholesale or bulk discounts?

Yes, we offer wholesale and bulk discounts for certain products. If you are interested in purchasing a large quantity of items, please contact our customer support team to discuss pricing and availability.

10. How can I contact your customer support team?

You can contact our customer support team by emailing us at darveshllc44@gmail.com We strive to respond to all inquiries within 24 hours.